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Head of Care Navigation (Series A Healthtech)

Craniometrix

Craniometrix

New York, NY, USA
Posted on Jan 8, 2026

Craniometrix

Using AI to help dementia patients age at home

Head of Care Navigation (Series A Healthtech)

$160K - $180K0.05% - 0.50%New York, NY, US
Job type
Full-time
Role
Operations
Experience
6+ years
Visa
US citizen/visa only
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About the role

Dementia is tough – but it can be easier. Turns out, if you give families the right non-clinical coaching and support, you can avoid 30% of hospitalizations for these patients. And Medicare has recently started paying for that coaching.

Craniometrix launched our care navigation service for dementia patients in July of 2025, hit $4M of ARR, and just raised a $15M Series A.

We are looking for a healthcare operator with experience at an early-stage high-growth startup to lead our fast-growing Care Navigation team.

What you’ll do

  • Oversee day to day operations and performance of our care navigation, support line, and respite functions.
  • Manage recruitment, onboarding, and training of care navigators.
  • Build scalable systems and processes to effectively manage the department, its objectives and its team.
  • Ensure compliance with all Medicare, federal and state regulations for our programs.
  • Work closely with product and engineering teams to build a roadmap for care navigation.
  • Scale new models of care for our families including education, peer support and personalized content.

Who you are

  • An experienced healthcare operator with 8+ years of experience and 4+ years of leadership experience.
  • Experience managing a remote clinical operations or care delivery function.
  • Experience in a fast-paced, high-growth startup.
  • Obsessed with delivering high-quality care and building an exceptional place to work.
  • Operationally focused but able to look at a problem from multiple perspectives - people, product, compliance, and finance will be part of your day to day.

About Craniometrix

Craniometrix has raised over $21 million to help make dementia suck less.

Dementia is tough – but it can be easier. Turns out, if you give families the right non-clinical coaching and support, you can avoid 30% of hospitalizations for these patients. And Medicare has recently started paying for that coaching.

We launched our care navigation service for dementia patients in July of 2025, hit $4M of ARR, and just raised a $15M Series A.

We leverage AI to provide best-in-class care, alleviating the burden on providers. Come help us build!