Associate Product Manager - Design Thinking & Consumer Adoption (Payments)
San Francisco, CA, USA
Posted on Tuesday, May 23, 2023
Link Money (https://www.link.money/) is seeking an enthusiastic and talented Associate Product Manager with expertise in design thinking and consumer adoption strategies in the payments industry. As an Associate Product Manager, you will play a crucial role in driving the success of our payment solutions by leveraging your knowledge of design thinking principles and consumer behavior.
1. Utilize design thinking methodologies to understand user needs, pain points, and opportunities in the payments space.
2. Conduct user research, analyze market trends, and gather feedback from customers to identify potential areas for product improvement and innovation.
3. Collaborate with cross-functional teams, including product designers, engineers, marketers, and business stakeholders, to translate insights into actionable product features and enhancements.
4. Drive the product development process from ideation to launch, ensuring a user-centric approach and aligning with business goals and timelines.
5. Develop and maintain a deep understanding of the competitive landscape and industry trends related to payments, staying up-to-date with emerging technologies and consumer preferences.
6. Define and track key performance indicators (KPIs) to measure the success of product initiatives, conducting data analysis and providing actionable recommendations for optimization.
7. Act as a strong advocate for the user, championing their needs and preferences throughout the product development lifecycle.
8. Collaborate with the marketing and sales teams to develop effective strategies to drive consumer adoption, user engagement, and retention.
9. Conduct regular usability testing and gather feedback from users to continuously improve the user experience of our payment products.
10. Stay informed about regulatory requirements and compliance standards in the payments industry, ensuring our products meet the necessary guidelines.
1. Bachelor's degree in a relevant field such as Product Management, Business Administration, Design, or a related discipline. A Master's degree is a plus.
2. Proven experience (2-4 years) in product management or related roles, preferably in the payments industry.
3. Strong understanding of design thinking principles and methodologies, with a track record of applying them to drive user-centered product development.
4. Excellent analytical and problem-solving skills, with the ability to leverage data to make informed decisions and drive product improvements.
5. Familiarity with consumer adoption strategies and techniques, including user onboarding, user engagement, and retention strategies.
6. Experience collaborating with cross-functional teams and managing projects from concept to launch.
7. Excellent communication and interpersonal skills, with the ability to effectively articulate ideas and collaborate with stakeholders at all levels.
8. Knowledge of payment industry trends, technologies, and regulatory landscape is highly desirable.
9. Proactive, self-motivated, and able to work independently with a strong sense of ownership and accountability.
10. Passion for creating innovative, user-centric payment solutions and a genuine curiosity about emerging technologies and consumer behavior.
Join our dynamic team and contribute to shaping the future of payments by leveraging your design thinking expertise and passion for consumer adoption strategies. Apply now and be part of a company that values innovation, collaboration, and user-centricity.