Account Executive

National Accounts Cincinnati, Ohio

Descriptio

n
Position: Account Executiv

e Reports to: Manager of Business De

v.Location: Found

ryDepartment: GTM (Go to Marke

t)Status: Exem

pt
JOB SUMM

ARYDivisions Maintenance Group provides maintenance services to multi-site and commercial facilities across the country. We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.” DMG is a Certified Great Place to Work with a strong, inclusive culture, and top-notch benefi

ts.As an Account Executive (AE) for DMG, you will play a crucial role in driving our business growth by identifying and acquiring new clients within the facility management sector. As an AE, you will be responsible for generating new business opportunities, nurturing client relationships, and ensuring client satisfaction within the facility management space. This role involves a combination of sales prospecting and account management to achieve revenue targets and deliver exceptional service. The position relies heavily on an inside sales motion with an elevated level of customer touches expected. This position manages and operates its own book of business and can build operational support when volume hits numbers which support that investme

nt.RESPONSIBILITIE

• S: Prospecting and Lead Generation by identifying and researching potential clients and market segments within the facility management indust
• ry.Develop and maintain a robust sales pipeline of prospective clien
• ts.Conduct market research to understand client needs and industry tren
• ds.Build and nurture strong, long-term relationships with existing clien
• ts.Serve as the primary point of contact for client inquiries and reques
• ts.Understand clients' facility management needs and tailor solutions to meet their specific requiremen
• ts.Conduct regular check-ins to assess client satisfaction and gather feedba
• ck.Collaborate with the Manager of Business Development to set and achieve sales targets and revenue goa
• ls.Prepare and deliver compelling sales presentations and proposals to clien
• ts.Negotiate contracts and agreements with clients, ensuring compliance with company polici
• es.Maintain accurate records of sales activities and client interactions in Sales For
• ce.Coordinate with Marketing, Operations, and Customer Service teams to ensure alignment with overall business objectiv
• es.Provide insights and feedback on market intelligence, competitor activities, and client nee
• ds.Manage operations amongst your clients until such a time you build an operations team to support your P&
• ;L.Supervise and lead operational teams responsible for delivering facility management services once P&L supports a te
• am.Monitor and ensure the quality and efficiency of service delivery, addressing any issues prompt
• ly.Collaborate with teams to allocate resources effectively and optimize service delive
• ry.Develop and implement process improvements to enhance operational efficien
• cy.Prepare and maintain operational budgets, tracking expenses and reven
• ue.Provide accurate reporting and performance metrics to senior manageme
• nt.Prepare and deliver regular reports and updates to clients on performance and account stat
• us.Communicate effectively with internal teams to ensure alignment of client needs and operational requiremen
• ts.Address client concerns and resolve issues in a timely and satisfactory mann
• er.Heavy outbound cold calling and inside sales motion. Key performance indicators tied to customer contacts and bookin

gs.QUALIFICATIO

• NS:Entry- Mid level experience in inside sales, preferably in facility management or related industri
• es.Proficiency in using Salesforce and other CRM type softwa
• re.Track record of Sales Excellence through prospecting, influencing, negotiating, and closing new business opportunities with financial acumen with budget management experien
• ce.Experience and understanding of how to navigate midsize and small customer organizations to gain access to key individuals, management, and purchasing decision make
• rs.Excellent oral and written communication skills, multi-task oriented, and extremely strong public speaking skil
• ls.Strong tactical thinker with proven ability to link strategies and objectives to tactics. Foster change, incorporate innovation, and implement strategies throughout all levels of the organizati
• on.Strong understanding of facility management services and industry best practic
• es.Exceptional client relationship management skil
• ls.Strong leadership and team management skil
• ls.Ability to work in an entrepreneurial environment and work as part of a go-to-market te
• am.Lives Divisions Basi

cs.Educational Requiremen

• ts:Bachelor's degree in business, marketing, or a related field; MBA preferr

ed.Computer skills and knowledge of hardware & software requir

• ed:Working knowledge of all Microsoft Office applications (Word, SharePoint, Teams, PowerPoint, Excel, Outlook). Strong working knowledge of Salesfor

ce.Certifications & licenses (i.e., CPA, etc

• .):MUST HAVE Valid Driver’s Licen

se.Position Deman

• ds:Limited business travel when required to support accounts and new business grow

th.