About Pathlight

Pathlight helps customer-facing teams boost performance and drive efficiency with real-time insights into customer conversations and team performance. The Pathlight platform autonomously analyzes millions of data points to empower every layer of the organization to understand what’s happening at the front lines of their business and determine the best actions for creating repeatable success. Leading companies like CLEAR, KIA, Stitch Fix, and Twilio trust Pathlight to power their customer-facing teams.

About the position

We're looking to grow our sales team with effective, thoughtful, and hardworking Account Executives who are excited to transform the CX industry. In this role, you’ll sell a technically complex product and be an integral part of our early team, building the foundation of our future sales organization. You will also be the dominant driver of revenue growth, evangelizing our platform to a variety of stakeholders. The person who joins our team is highly collaborative, loves to learn, and is energized by the opportunity for ownership and impact. We’ve had great early resonance in the market, and we’re just getting started.

What you’ll do:

• Manage full sales cycle from prospecting to close
• Leverage and coordinate cross-functional internal teams to navigate complex sales cycles
• Lead compelling presentations of Pathlight’s product and vision and build effective business cases for a broad range of audiences (from c-level executives to frontline managers)
• Influence foundational sales strategy and approach
• Build and maintain strong relationships with key accounts, serving as the primary point of contact for all business-related matters.
• Identify and pursue new business opportunities within your assigned accounts, utilizing your knowledge of our products and services to effectively position our solutions.

What you’ll bring:

• 3+ years of experience as a closer in SaaS sales with a record of high performance
• Experience selling to CX teams is preferred
• Excellent communication skills - you write a great email and give an excellent technical demo
• Energy, grit, and flexibility needed to thrive in a constantly changing work environment
• An innate ability to self-start, prioritize, and creatively problem-solve
• A diverse skill set that allows you to navigate organizations to identify key stakeholders, develop champions, align buyers, and build and communicate ROI

What you'll get:

• Ownership over key accounts that drive the business forward
• Impact - on our customers, our sales strategy, and our top-line growth
• The opportunity to collaborate with team members across the company
• A culture that promotes discussion, discovery, and diversity of perspective
• A rigorous and supportive environment that encourages you to bring your ideas forward, use data to support decision-making, and take calculated risks

The base compensation range for this role is $85,000 to $150,000. Job-related skill level, experience, and location will determine the final compensation. Additional compensation to include: commissions (which make up 50% of the OTE), full benefits, equity, and perks.

At Pathlight, we believe diversity is critical to building a product that will serve the needs of all of our users. Pathlight is committed to building an environment where people of all backgrounds can do their best work. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

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