About Spruce

Spruce is a cloud-based healthcare communications platform that powers clinical workflows for both in-person and remote care. The Spruce platform offers advanced solutions in telemedicine, traditional telephony, secure messaging, team collaboration, population management, workflow efficiency, and many other necessary areas and functions of healthcare today.

From solo providers to large multi-site, multi-specialty practice groups, Spruce is trusted by thousands of diverse medical organizations to manage their digital operations and clinic communications. The product is well-loved with a 4.9+ star rating across 100K+ reviews. Since we launched the core Spruce platform in 2016, we have achieved our growth primarily through word of mouth and inbound sales.

About the Role

We are looking for a Senior Product Designer with a passion for driving design excellence and innovation in healthcare to join our fully remote team. As a Senior Product Designer at Spruce, you will have the opportunity to make a positive impact in people’s lives by creating design solutions that power the communication workflows for modern medical practices and their patients.

Responsibilities:

• Own and drive the product design process for projects from concept to launch.
• Design at all levels of fidelity, from user flows and wireframes to visual designs and high-fidelity prototypes.
• Conduct user research to understand user needs to inform product direction.
• Collaborate with the product and engineering teams to understand business goals and technical requirements, and contribute to key product decisions.
• Work closely with the engineering team during implementation to ensure designs are shipped to spec.
• Raise the bar for quality and actively seek out feedback within the design team and across disciplines.
• Evolve and maintain components for our design system.

Requirements:

• 7+ years of experience designing and shipping digital products for web and mobile platforms.
• A portfolio that demonstrates strong product thinking and ownership of complex problems from concept through launch.
• Exceptional systems thinking and comfort designing within a large, interconnected product ecosystem.
• A curiosity for how technical systems work and the ability to collaborate closely with engineers to design pragmatic, well-considered solutions.
• An iterative, low-ego approach to design. You actively seek feedback, challenge assumptions, and improve solutions through multiple iterations.
• Strong communication skills and the ability to clearly articulate design rationale to product, engineering, and other cross-functional partners.
• A desire to connect with our customers to understand and build empathy for their needs, workflows, challenges, and goals.
• Excellent attention to detail and a commitment to delivering high-quality experiences.
• Familiarity with modern platform conventions (including iOS and Android) as well as accessibility best practices.
• Proficiency in Figma and other modern design and prototyping tools.

Work Environment and Benefits:

• We are a remote-first company, but you must be located in California, New York, Oregon, Texas or Alabama.
• Competitive salary and comprehensive benefits package, including health insurance and retirement savings plan.
• Opportunities for professional development and career advancement in a rapidly growing company.
• Collaborative and inclusive work culture focused on innovation and customer success.
• Opportunity to transform patient care and clinical operations through advanced healthcare communication technology.